What is a RevOps audit, and what should it cover?
What it covers
The data model and the fields that matter, duplicates, stage definitions with their entry and exit rules, how leads are routed and how fast they are worked, lifecycle rules between marketing and sales, the reports leadership actually uses, and how the forecast is built. Each is checked against a sample of real deals, because a process document describes intent and the records show what happens.
What you should get at the end
A short list of problems ranked by what they cost, each with an owner and a proposed fix. A scorecard of data quality by object. And a plain statement of which numbers can be trusted today and which cannot. If the output is a hundred-row spreadsheet, the audit has done the easy half.
Who needs one
Teams about to put AI on top of the CRM, teams whose forecast keeps missing, companies preparing for a fundraise or a sale, and anyone who has changed CRM, sales motion or leadership recently. In each case the question is the same: can the data carry the next decision?
How long it takes
The reading takes days, not months, if someone has admin access and a sales leader can spare a few hours for interviews. The longer part is agreeing what the findings mean and in which order to fix them. A good audit leaves that order decided.
Related
- Revenue Operations
- How to prepare CRM data for AI
- The week-one CRM data audit
- What tech stack does a B2B sales team need at each stage?
- What is a buying committee, and how do you track it in the CRM?
- All 12 answers on Revenue Operations
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