Service 03

Make every number trustworthy.

Strategy dies in a dirty CRM. We audit, redesign, and instrument your revenue operations - CRM hygiene, attribution, reporting, forecasting - so your team has clarity and your leadership stops arguing with the dashboard.

Watch an audit happen

CRM audit · auto-replay
AccountStageAmountClose dateOwner
Meridian SystemsStage 3??$42,000(empty)S. Rao
brindlewoodDiscovery$18k?2026-09-30(unassigned)
Brindlewood (2)Discovery$18,0002026-09-30J. Chen
Atlas FreightClosed?? open?$65,0002024-01-01S. Rao
Corvid HealthProposal(empty)2026-10-22team@??
34%
Forecast trust score
Every red cell is a forecast lie. This is what week one of a RevOps engagement feels like.

What we fix

01

CRM hygiene

Duplicates merged, fields governed, stages that mean one thing. Enforced by automation, not memos.
02

Attribution

Where pipeline actually comes from, wired end to end - so budget follows evidence, not opinions.
03

Forecasting

Stage discipline plus deal signals, rolled into a number leadership can say out loud with a straight face.
04

Reporting

One set of dashboards, one definition per metric, zero parallel spreadsheets.
05

Routing & SLAs

Leads to the right rep in minutes with response-time SLAs that are measured, not aspirational.
06

Tool rationalization

The stack audit that usually pays for the engagement: what stays, what goes, what talks to what.

Typical outcomes

2×
Pipeline velocity
20%
Lower CAC
30–60
Days to results
Typical results from our engagements, benchmarked against comparable AI-powered GTM implementations. Results vary by stack, data quality and adoption.

How it runs

STEP 01

Audit

Field-by-field, stage-by-stage: where the data lies, where the process leaks, what the dashboards hide.
STEP 02

Redesign

Object model, stages, fields, and definitions rebuilt around how you actually sell.
STEP 03

Instrument

Automation enforces the rules: validation, routing, alerts, and attribution wired in.
STEP 04

Operate

A weekly rhythm of reviews and metric health checks, so hygiene survives contact with quarter-end.

An engagement, week by week

Weeks 1-2

Audit

Objects, fields, stages, routing and reports, read against how deals really move. You get a ranked list of leaks, ordered by their effect on revenue rather than by how untidy they look.
Weeks 3-5

Fix the foundation

Stage definitions with entry and exit criteria, required fields that earn their place, duplicate handling, lifecycle rules and routing. The unglamorous part that every later system depends on.
Weeks 6-7

Reporting and forecast

One pipeline view that sales and finance both accept, a forecast built on stage history and activity rather than rep optimism, and attribution that leadership has agreed on in advance.
Week 8

Handover

A data dictionary, an admin runbook, and the hygiene automations that keep the CRM clean after we leave, so the audit does not need repeating next year.

Managed RevOps, after day 60

Run

We keep it running

After the 60-day build, we can run RevOps for you as a managed service: routing, hygiene automations, reports and the weekly pipeline review, owned by us and measured against the baseline we set on day 60.
Improve

A short list each month

Each month we agree the next few changes with your sales leader: a field that earns its place, a new automation, the report your board keeps asking for. Nothing gets added without a reason and an owner.
Staff

Hands as well as design

Where the work needs a person every day, a dedicated RevOps analyst from our offshore team works your queue with the same playbook, on your hours.

Questions buyers ask

What does a RevOps audit cover?

The CRM data model, stage definitions, lead routing, lifecycle rules, integrations, reports and the forecast process, checked against a sample of real deals. The output is a ranked list of leaks with the fix for each and its likely effect on revenue.

Do you work in HubSpot or Salesforce?

Both. Most clients run one of the two, and the principles are the same: clear stages, fields that mean one thing, and automation that keeps records current. We build in the platform you already have rather than recommending a migration.

How do you make a forecast trustworthy?

By taking judgment out of the parts that do not need it. Stage probabilities come from your own history, deal age and activity are weighed automatically, and each stage has exit criteria a manager can check. Reps still call their deals, but the number no longer depends on mood.

Do we need a full-time RevOps hire before working with you?

No. Many clients have a sales leader or an operations generalist who owns the CRM part time. We build so that person can run it, and the handover documents tell you what a future full-time hire would own.

Can you run RevOps for us after the engagement?

Yes. After the first 60 days we can keep running it as managed RevOps: we own routing, hygiene, reporting and the weekly pipeline review, agree a short list of improvements each month, and can add a dedicated RevOps analyst when the work needs a person every day. You can also take it in-house with the runbook we hand over.

How do you keep the CRM clean after the engagement?

Automation, not reminders. Records are enriched when they are created, duplicates are caught on entry, required fields are enforced at the stage where they matter, and stale deals are flagged to their owner. Hygiene that depends on rep discipline does not last.

Short answers: RevOps consultant, agency or in-house hire? · How to prepare CRM data for AI · What is RevOps? · What is pipeline velocity? · What is pipeline coverage? · What is CAC payback? · From Insights: The week-one CRM data audit · What is a lead lifecycle? · What is a buying committee? · Sales tech stack by stage · What is net revenue retention? · What is a RevOps audit? · What is managed RevOps? · How to audit a HubSpot portal

Your CRM: AI inside HubSpot · AI inside Salesforce

Ready to rewire

Make every number trustworthy.

The call is 30 minutes, no deck.

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