How long should a new sales rep take to ramp, and what shortens it?
Measure your own
Define what ramped means for your team, such as the first month at full quota or the first quarter at a normal win rate, and measure it for the last several hires. Compare cohorts. If ramp time varies widely between people, the cause is usually how much each one was taught informally by whoever sat nearby.
Why ramp is slow
Much of what a good rep knows is unwritten: which accounts are worth the time, what a real buying signal looks like, which objections come up and how they are answered, who to involve and when. New hires learn it slowly, by watching and by losing deals. Ramp is mostly a documentation problem.
What shortens it
Write the playbook from what your best reps actually do, not from a template. Keep the CRM complete, so a new hire can read an account's history instead of asking around. Give them account research and first drafts from a system, so their early weeks go on conversations rather than data gathering.
Where AI helps and where it does not
AI can summarize an account, prepare call notes, draft follow-ups and answer questions about past deals from the CRM. It cannot replace the judgment that comes from real conversations, or a manager's coaching on them. Use it to remove the busywork around learning, not the learning itself.
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